Privacy Policy
Política de privacidad de Iberoviajes SA – Alquileres vacacionales
Política de privacidad de alquileres vacacionales en Europa: En esta página se explica cómo Iberoviajes SA (Portobello Travels) recopila, utiliza y protege sus datos personales cuando utiliza nuestros servicios. Nos comprometemos a cumplir con el GDPR y a mantener una total transparencia.
En Iberoviajes SA, gestionada por Portobello Travels, valoramos su privacidad y nos comprometemos a proteger sus datos personales. La presente Política de privacidad explica cómo recopilamos, utilizamos y protegemos su información cuando visita nuestro sitio web www.portobellotravels.com o utiliza nuestros servicios de alquiler vacacional en Europa.
1. Información sobre la empresa
- Nombre de la empresa: Iberoviajes SA
- Dirección: C. Campoamor, 19, 33001 Oviedo, Asturias, Spain
- NIF: B33327479
- Website: www.portobellotravels.com
- Email: [email protected]
2. Qué información recopilamos
2.1 Datos personales
Cuando reservas un alojamiento o te pones en contacto con nosotros, podemos recopilar:
- Nombre completo
- Dirección de correo electrónico
- Número de teléfono (opcional)
- Dirección de facturación
- Datos de pago (procesados a través de pasarelas de pago seguras de terceros)
- Fechas del viaje y preferencias de alojamiento
2.2 Información técnica
Podemos recopilar automáticamente la siguiente información:
- Dirección IP
- Tipo de navegador y datos del dispositivo
- Páginas visitadas y acciones realizadas en nuestro sitio web
- Cookies y tecnologías similares
3. How We Use Your Data
We use your information to:
- Process and confirm vacation rental bookings
- Communicate via email and live chat
- Provide customer support
- Comply with legal obligations
- Improve our website and services
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your data based on:
- Contractual necessity – to complete your booking
- Consent – for newsletters or marketing communication
- Legal obligation – to meet tax or accounting requirements
- Legitimate interest – to improve user experience and prevent fraud
5. How We Share Your Data
We do not sell your data. We may share your information with: This privacy policy for vacation rentals Europe applies to all users of our website.
- Payment processors (e.g., Stripe, PayPal)
- Property managers or hosts (as necessary for your stay)
- IT or customer support providers
- Legal or government authorities if required
6. Cookies and Tracking Technologies
We use cookies to analyze traffic, personalize content, and improve your browsing experience. You can manage or disable cookies through your browser settings. We ensure that our vacation rentals Europe services follow strict data protection standards.
7. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy or as required by law (e.g., for tax reporting).
8. Your Data Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to processing or request data portability
- Lodge a complaint with a data protection authority
To exercise your rights, contact us at [email protected].
9. Security Measures
We implement technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. All payments are processed through secure, PCI-compliant systems.
10. Third-Party Links
Our website may contain links to third-party websites (e.g., social media or payment platforms). We are not responsible for their privacy practices. Please review their privacy policies separately.
11. Updates to This Privacy Policy
We may update this policy to reflect legal, operational, or business changes. Any changes will be posted on this page with an updated revision date.
12. Contact Us
For any privacy-related questions or data requests, please contact us:
- Email: [email protected]
- Live Chat: Available at www.portobellotravels.com
13. Cookies Policy
We use cookies to improve user experience, analyze traffic, and personalize content. By using our website, you agree to our use of cookies in accordance with this privacy policy for vacation rentals Europe.
14. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.