Welcome to Portobello Travels, operated by Iberoviajes SA. These Terms and Conditions govern your use of our website and the booking of our vacation rentals and villas in Europe.

1. Company Details

• Company Name: Iberoviajes SA
• Address: C. Campoamor, 19, 33001 Oviedo, Asturias, Spain
• VAT (EU): ESB33327479
• Website: www.portobellotravels.com
• Email: [email protected]
• Support: 100% online chat support via our website

2. Acceptance of Terms

By accessing or booking through portobellotravels.com, you agree to be legally bound by these Terms and Conditions. If you do not agree, please do not use the website.

3. Booking Process

3.1 Reservation Confirmation

All bookings are subject to availability. A reservation is confirmed only after receiving a booking confirmation email and full or partial payment.

3.2 Minimum Age Requirement

You must be at least 18 years old to book a vacation rental with Iberoviajes SA.

4. Payment Terms

• Payments can be made securely via our website.
• All prices are in Euros (€) and include applicable taxes unless otherwise stated.
• A deposit or full prepayment may be required to secure your booking.

5. Cancellation and Refunds

Our Refund Policy outlines cancellation deadlines and refund eligibility. Please review it before booking.

6. Guest Responsibilities

6.1 Property Use

Guests must use the property for lawful vacation purposes only. No events, parties, or commercial activities are allowed unless approved in writing.

6.2 Damage and Cleanliness

Guests are responsible for maintaining the property in good condition. Any damages beyond normal wear and tear will be charged to the guest.

6.3 Occupancy Limits

Do not exceed the maximum number of guests allowed as stated in the listing. Breach may result in cancellation without refund.

7. Check-In and Check-Out

• Check-in: From 2:00 PM (local time)
• Check-out: By 11:00 AM (local time)

8. Liability and Disclaimers

Iberoviajes SA is not responsible for personal injuries, accidents, loss of personal belongings, or events beyond our control (e.g., weather, travel delays). Guests are encouraged to purchase travel insurance.

9. Privacy Policy

Your personal data is handled in accordance with our Privacy Policy. We do not sell or share your information without consent.

10. Changes to Terms

We may update these Terms and Conditions at any time. The latest version will always be available at www.portobellotravels.com.

11. Governing Law

These Terms are governed by the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the courts of Asturias, Spain.

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

• Email: [email protected]
• Online Chat: Available on www.portobellotravels.com

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